US SHIPPING

LX3.com offers shipping to (and returns from) addresses within the United States. Please note once an order is placed it is not able to be amended.

INTERNATIONAL SHIPPING

LX3.com offers International shipping on all orders. Please note that recipients have the option to pay duties and taxes upfront at checkout or upon delivery, based on your country.

ORDER PROCESSING

Pending product availability and payment verification. Please allow 2-3 weeks for order processing. Once an order has been placed, it cannot be modified or cancelled. Please confirm that all order details are correct before completing the checkout process.

You will receive an automatic confirmation email once your order has been placed. If you do not see the order confirmation within a few minutes of ordering, please check your spam email folder.

Due to high demand, items may become unavailable even after an order has been placed. In this case, a refund will be issued to the original payment method for the amount initially paid. Please allow 3-5 business days for the refund to appear on your bank statement.

LX3.com does not ship on weekends or major holidays.

All orders are reviewed by our security team and can be cancelled by LX3.com at any time.

Once your order has been processed by our fulfillment team, you will receive a shipping confirmation email with tracking information enclosed. Please note that during the covid-19 pandemic, UPS is unable to require signatures to ensure carrier and customer safety.

RETURNS

IF AN ITEM PROVES DEFECTIVE UPON RECEIPT, PLEASE CONTACT info@lx3.com. THE ISSUE AT HAND WILL BE ASSESSED AND REFUND WILL BE GRANTED WHERE APPLICABLE LX3.com accepts returns of unused, unworn, unwashed, unaltered, and undamaged within 7 days of the item’s ship date, provided that all original tags are attached. Please allow 10 to 14 business days for your refund to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.For domestic returns of items purchased on lx3.com, please visit info@lx3.com to access and print your pre-paid USPS return label. For international returns, please contact info@lx3.com for a return label. International orders are not eligible for complimentary returns, and the cost of shipping will be deducted from your refund. Please allow up to 21 business days for your refund to be processed.

PREORDERS

Items available for preorder appear with the option to “Preorder” rather than “Add to Cart”; the estimated delivery window for each item is located on the product page beneath the description. When purchasing an item available for preorder, you will be charged immediately. Once your preordered item(s) ship, you will receive a shipping confirmation with tracking information.

QUESTIONS

Please contact info@lx3.com and if applicable,
please include your order information.

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