LX3 / Information
Delivery & returns
Made to order. Made in New York.
Each product is individually numbered. 63 pieces will be sold per product through the website: nine units in each size from XXS to XXL. Wholesale editions are separate. Gifted samples are separate from this numbered edition.
Delivery
We currently ship within the United States only. Packages will arrive within 2–3 weeks of order confirmation, including production and delivery. International shipping is not available at launch.
Orders ship from Arel Studios, 5th Floor, 242 W 36th St, New York, NY 10018, United States. Dispatch does not take place on weekends or major holidays. Order confirmation is sent by email, followed by tracking when the order ships. We will contact you if the expected schedule changes and provide the options required by applicable law.
Standard shipping within the United States is a flat $18 per order, including orders that require more than one box. LX3 covers any additional shipping cost.
Changes & cancellations
Please check your size and delivery details before ordering. LX3 does not offer discretionary order changes or cancellations once an order is placed. This does not restrict statutory cancellation rights or remedies for delays, faulty goods or incorrect orders.
Returns & size exchanges
Contact info@lx3.com within 14 days of delivery to request a return or size exchange. For voluntary returns, items must be unused, unworn, unwashed, unaltered and undamaged, with original tags attached. Customers pay return shipping for voluntary returns and size exchanges. Contact us first for return instructions.
Return address: LX3 / Arel Studio, 5th Floor, 242 W 36th St, New York, NY 10018, United States. Please allow 10–14 business days for refund processing after we receive and accept a voluntary return, unless applicable law requires a shorter period. We will email confirmation. For voluntary size exchanges, you pay return postage and LX3 pays to send the replacement. We dispatch your replacement within 3–5 business days of receiving the returned garment. Original delivery charges are refunded when an item is returned for a refund. Original delivery charges are not refunded for exchanges.
Faults & your legal rights
If your order arrives faulty, damaged or incorrect, email info@lx3.com with your order number and details. We will arrange the remedy required by applicable law. The voluntary return window and condition rules do not limit your statutory rights.
Contact & seller
info@lx3.com
LX3, LLC · 2655 Robert Walker Pl, Arlington, VA 22207, United States.
Please send returns to the New York address above, not the business address.