LX3 / Information

Terms

Last updated: October 10, 2026

About LX3

This website is operated by LX3, LLC, trading as LX3. Our business address is 2655 Robert Walker Pl, Arlington, VA 22207, United States. For questions about an order or these terms, email info@lx3.com. Our online store is hosted by Shopify.

Using our store

These terms apply to your use of our website and retail purchases from LX3. By placing an order, you agree to these terms and our Delivery & returns policy. You must have legal capacity to enter into a purchase contract, provide accurate contact and delivery information, and use a payment method you are authorized to use.

You may not use the store for fraud, unlawful activity, unauthorized access, or interference with its operation. We may restrict access where reasonably necessary to protect the store and its customers.

Our pieces and limited editions

Our garments are made to order in New York City. The website edition is limited to 63 pieces per product, allocated as nine units in each size: XXS, XS, S, M, L, XL and XXL. Availability is shown on the product page; items in your bag are not reserved. Each piece is individually numbered. Wholesale editions and gifted samples are separate from the website edition. Pop-up displays direct purchases through this website.

Read the product description, care instructions and size guide before ordering. Body-fit guidance and garment measurements are labelled separately. Screen settings can affect how colours appear. Product illustrations are design references; refer to the product photography and description for the item offered. These statements do not limit your rights if an item is faulty or does not match its description.

Prices, taxes and payment

Prices are shown in US dollars. The checkout displays the item price, shipping charge and any applicable sales tax before you submit your order. Payment is collected through the payment methods offered at checkout. Prices may change for future purchases; changes do not alter an accepted order.

Orders and availability

Review your selected size, quantity, email and shipping address before submitting your order. We send an order confirmation by email. If we cannot fulfil an order because of an availability issue, an obvious pricing error or a payment or fraud concern, we will contact you and refund any payment for the cancelled order. We will not substitute a product or charge a higher price without your agreement.

Because production is made to order, we do not offer discretionary changes or cancellations after an order is placed. This does not affect any cancellation or refund rights provided by law, including rights relating to shipment delays.

Shipping and delivery

We currently deliver within the United States only. Standard shipping costs $18 per order, including orders requiring more than one box. LX3 covers any additional shipping cost. Estimated arrival is within 2–3 weeks of order confirmation, including production and delivery. We send tracking information when your order ships.

If we cannot meet the promised shipping schedule, we will notify you, provide a revised schedule and offer the choice to agree to the delay or cancel for a prompt refund as required by law. Contact us if your parcel is delayed, missing or damaged.

Returns, refunds and exchanges

Request a return or size exchange by emailing info@lx3.com within 14 days of delivery. For voluntary returns, garments must be unused, unworn, unwashed, unaltered and undamaged, with their original tags attached. Contact us for instructions before returning your item.

You pay return postage for voluntary returns and size exchanges. For an accepted return for a refund, original delivery charges are refunded. Refunds are made to the original payment method. Please allow 10–14 business days after we receive and accept the return for processing, unless the law requires a shorter period; your payment provider may take additional time to post the credit.

For an accepted size exchange, LX3 pays to ship the replacement and dispatches it within 3–5 business days after receiving the returned garment. Original delivery charges are not refunded for exchanges. Contact us to arrange your replacement size.

Returns go to LX3 / Arel Studio, 5th Floor, 242 W 36th St, New York, NY 10018, United States, following our return instructions. Do not send returns to our Virginia business address. If an item arrives faulty, damaged or incorrect, contact us with your order number and details so we can arrange the remedy required by law. The voluntary return conditions do not limit those rights.

Website content and third-party services

LX3 and its licensors retain rights in the website's designs, photographs, illustrations, text and branding. You may use the website for personal shopping and reference; commercial reuse requires permission or another lawful basis. Third-party payment, account and tracking services may have their own terms. We do not control third-party websites linked from our store.

Privacy and communications

Our Privacy Policy explains how personal information is collected and used. Order and service messages are separate from optional marketing emails. You can unsubscribe from marketing using the link in those emails or by contacting us.

Your rights and changes to these terms

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including rights relating to faulty or misdescribed goods. These terms are governed by Virginia law, subject to any mandatory consumer protections that apply where you live. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

We may update these terms by publishing a revised version and date. The terms in effect when your order was placed apply to that order. Contact info@lx3.com to raise any concern so we can work to resolve it.